Welcome to our IT support blog posts. Bookmark this page to stay in the loop with our expert advice about IT and workplace security. Learn more about dealing with common challenges with Microsoft, Webex, cyber security and more.
Is Hiring IT Staff an Uphill Battle? You’re Not Alone
If you are finding that hiring IT staff feels impossible, you are not alone. According to a recent Wall Street Journal article, there are a lot of IT job openings…
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Cyber Security Company or IT Services Company: Which Best Protects Your Business?
Cyber security can be confusing and it’s difficult to know where to turn for help. There are many companies, software and tools available that claim to have the answer. As…
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Desktop as a Service (DaaS) and Virtual Desktops: Are They Right for Your Business?
One of our jobs as a managed service provider (MSP) is to help our clients understand new IT and whether or not it will work for their business. The latest…
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Keeping Your Company and Your Identity Safe Online
Intrust’s cybersecurity pro, Dave Hatter, appeared on Local 12 this week to talk about the importance of keeping your identity safe online. Dave explained it’s important to understand that bad…
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Buy Business IT Infrastructure Equipment Now for 2021 Tax Benefits
There’s a great tax benefit out there for anyone looking to upgrade their businesses IT infrastructure, but if you wait too long to make your purchases, you could miss out.…
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Office 365 Mail Rules to Use for Anti-Spoofing
Fraudulent emails are becoming a common cyber threat. Anti-spoofing mail rules set up in Office 365 can help. In these phishing schemes, scammers research internal company names and send emails…
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Talk Like a CIO: IT Jargon and IT Terminology Updates
Technology terms are like a revolving door. Once you get the hang of one, the door rotates and something else needs to be learned. Sometimes it is difficult to keep…
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Multifactor Authentication: There’s No Cyber Security (Insurance) Without It
If you are in the market for cyber insurance, be prepared to document your multifactor authentication (MFA) policies and procedures. That’s because insurance companies are starting to require MFA to…
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Which Is Better: Google Workplace or Microsoft 365?
As a managed service provider, we get asked this question a lot. Why Microsoft 365? Why not Google Workplace? You might think: six of one, half dozen of the other,…
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Change IT Company Guide: Ready to Change IT Support?
There are several reasons why you might want to change IT support providers. Maybe you’ve outgrown their services or are unhappy with their response time. Or, maybe you’ve never used…
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