Columbus IT Support and Cyber Security MSP

Intrust provides comprehensive IT support in Columbus, from tackling intricate details to crafting big-picture solutions. We understand your needs and keep you informed.

Juggling Too Many Tasks?

You already have so much on your plate, and adding in information technology (IT) just piles more on the top. This can be a lot for a small business to keep up with and Intrust IT can help. We are a Cincinnati-based managed service provider serving Columbus, Ohio businesses of all sizes. 

Technology can change faster than you can read this sentence, making it difficult for a small business to keep up with. Lean on the expertise of a local company to support your internal IT staff or for a fully managed and outsourced IT solution.

As a Columbus IT support provider, Intrust offers:

  • A 99% satisfaction rate from our customers who stay with us for decades.

  • Our Million Dollar Cyber Guarantee, one way we give you peace of mind.

  • Easy communication with an owner every time you call. As we are employee owned.

  • 24/7 monitoring and cyber security protection.

  • No need to worry about long contracts.

Let's Talk About Your IT Needs

IT Services Core Values Northern Kentucky IT Support

IT Support

At Intrust IT we serve many businesses across the Columbus, Ohio region, offering: 

  • 1 Unlimited on-site technical support with on-site check-ins each month.
  • 2 An IT strategy plan, reviewed quarterly.
  • 3 Fixed pricing and no long-term contracts.
  • 4 Our Million Dollar Cyber Guarantee.
  • 5 24/7 network system with endpoint monitoring.
  • 6 A locally based IT helpdesk you can reach out by email, phone, chat, webform or in person!

Take the Guesswork Out of Technology

In today's dynamic business environment, navigating both evolving trends and rapidly changing technology requires a focus on agility and informed decision-making. Trying to choose which technology to invest in for your company or determine the costs and risks can cause a migraine.

Partnering with an experienced Columbus, Ohio IT support company like Intrust can take the guesswork out of IT budgeting. Our flat-rate monthly pricing can help you better budget your IT expenses while we offer you proactive support and cybersecurity services.

Trusted Columbus IT Support

Intrust can provide you with enterprise level support for your in-house IT team or fully managed IT services. The benefits of our Columbus, Ohio IT support system include everything from a support help desk, strategic IT planning, software updates for your PCs, servers, and networks as well as ongoing cyber security training.

Your team will benefit from the deep subject matter expertise our IT professionals have, something smaller businesses do not always have with their in-house IT staff. Intrust IT offers all our partners hands-on assistance whenever needed.

Columbus, Ohio IT Support

On-demand help desk support, remote or on-site:

  • 1 Proactive system monitoring 24/7/365
  • 2 Assistance in technology purchases
  • 3 Software updates and patch management
  • 4 IT automation

Columbus IT Support That Boosts ROI

Our Columbus IT support uses a proactive and strategic approach, giving you indispensable value. We help to accelerate your business’s growth with our seasoned IT team, which delivers the knowledge and experience to accomplish that. With our support, your tech issues and IT will no longer hold you back but catapult you toward your next opportunity. 

We are proud to be an employee owned business, every one of our full time employees is also an owner. When you do well, we do well so we prioritize helping your company achieve long-term growth and success.  Need to know what our clients say about us? Our customers will gladly let you know how great our Columbus, Ohio IT support really is. 

We are involved in your community and show up for your business whether you are in Columbus, Cincinnati or anywhere else.

  • If there are faults in your IT infrastructure, we will point you to affordable solutions.

  • We keep cyber security always at the forefront as a core component, so our security solutions are never an afterthought.

  • Analyzing and scanning your system is done proactively for needed updates and patches to ensure your systems are running smoothly.

  • Whether managed or enterprise, you'll have help when and where you need it.

Gain Cybersecurity Confidence for Your Columbus Business

You need complete confidence in your cybersecurity plan and that is exactly what you’ll have when you partner with us. We’ll train your staff on how to protect themselves and your business and protect your network and endpoints.  

When your staff has been trained on cyber security, they will know how to spot and avoid common tricks cyber criminals use. As staff training is essential to reduce that risk.  All of this is part of your service agreement. We want your security plan to give you complete confidence, but shouldn’t get in the way of your business. 

Dave Hatter, our cybersecurity expert, has earned the prestigious Certified Information Systems Security Professional (CISSP) certification. The CISSP is earned only by showing years of in-field cyber security experience.  He’s earned the experience and loves to share his knowledge with clients and on local TV news channels. 

Intrust’s cybersecurity services include:

  • Strategies to protect you from malware, including viruses, spyware and ransomware.

  • Protection for your network against cyber criminals and hackers.

  • Transforming your employees into "human firewalls" who can easily spot bogus emails, requests, links, etc. before they cause harm to your network.

  • Finding and fixing any weak areas before they can be exploited by those criminals.

Let us show you what we can do

Intrust Goes Above and Beyond To Empower Your Business

The technology your businesses use can either help or hinder a goal you are trying to achieve. If you are considering moving or upgrading your cloud system, or perhaps adding new locations you’ll need additional technical knowledge and support. Which is why we offer turnkey IT projects and cloud services at Intrust, making us the choice for Columbus, Ohio IT support   

We don’t want your technology to hold you back, which is why we help you quickly accomplish your goals without taxing your budget. Here at Intrust, we give you an affordable, customized plan of action to implement your needs. 

  • Cyber security is not an afterthought or add on, it is built into every solution as a core component.

  • Our customized solutions give you everything you need, we don’t offer cookie cutter solutions that don’t quite fit your needs.

  • We leverage the appropriate technology to ensure scalability at the lowest total cost of ownership (TCO) and best return on investment (ROI).

  • As your neighbors, we are at your side every step of the way, from installation to implementation. When you leverage Intrust as your trusted vendor partners we give you the in-depth expertise you need.

We have the right size managed IT support plan for your business.

Basic Care

A reactive service model best for organizations using all cloud services.  A good fit for this service typically has less than 20 computer users, no servers, and handles most of their support needs in-house.  Includes a subset of our IT management and security software to patch and protect your endpoints, while being monitored by our 24/7/365 security operations center. View full service comparison.

Small Company IT Support Package - Intrust IT

Complete Care

Shared responsibility model with proactive managed IT services for organizations with 10-100 computer users and no internal IT team. Includes strategic business reviews, 24/7/365 cybersecurity protection, and unlimited support to ensure a stable and secure IT environment. View full service comparison.

Mid-Size IT Support Package - Intrust IT

Enterprise Care

A monthly retainer service model intended for organizations with over 100+ computer users who have at least one dedicated IT person on staff. We complement your IT team with our technical knowledge and dedicated resources to handle ongoing defined tasks and/or projects. All of our support tools including our 24/7/365 cybersecurity protection can be deployed if desired. View full service comparison.

Enterprise IT Support Package - Intrust IT

Get Columbus IT Support in 3 Simple Steps

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1. Schedule a time for us to meet (we'll come to you)

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2. Tell us your tech troubles and ambitions

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3. Partner with Intrust and get back to your goals

At your location, by Zoom or phone